Privacy Policy

The data controller is the company operating Murray Restaurant. For questions regarding the processing of your personal information, you can contact us using the details provided in the “Contact” section below.

When you submit a reservation request, we may collect the following personal information:

• name;
• telephone number;
• email address;
• reservation date and time;
• number of guests;
• an additional message, if you choose to provide one.

The information you provide is used solely in connection with your reservation, including to:

• process your reservation request;
• confirm or clarify the reservation;
• contact you when necessary;
• organise your visit.

We process your personal information where this is necessary to receive, confirm and fulfil your reservation request. In certain circumstances, limited information may also be processed where required by applicable law.

We receive personal information directly from you when you submit a reservation request through the website or contact Murray Restaurant by telephone or email.

Access to personal information is limited to employees and other persons involved in the operation of Murray Restaurant where this is necessary to process, confirm and organise your reservation.

When you use the reservation form, some information may also be processed by technical service providers required for the operation and secure transmission of your request. Their access is limited to what is necessary to provide the relevant service.

Personal information is retained for a period appropriate to the purposes for which it was collected and in accordance with applicable legal requirements. Once the information is no longer required for those purposes, it is deleted or other appropriate measures are taken to end its processing.

In relation to the processing of your personal information, you have the rights provided by applicable law, including the right to request:

• access to your personal information;
• correction of inaccurate or incomplete information;
• deletion of your information where the legal requirements are met;
• restriction of processing in the circumstances provided by law;
• objection to processing where this right applies;
• receipt of your personal information in a structured and machine-readable format where the conditions for data portability are met.

We apply appropriate technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure. These measures are proportionate to the nature of the information processed and the risks associated with its processing.

For questions regarding the processing of your personal information or to exercise your rights, you can contact Murray Restaurant using the contact details provided below.

If you believe that your personal information is being processed in breach of applicable data protection law, you have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection or another competent supervisory authority.

This policy may be updated to reflect changes in the way we process personal information, in the services we provide or in applicable legal requirements. The current version will always be published on this page.